Privacy Policy

HARMONY SHOPPERS SDN BHD 202401035129 (1580976-T) undertakes to hold the personal information of its visitors and customers with care; the terms of collection, use, disclosure and security are recorded here.

1. Collecting the Information

Four categories may be collected:

  • Personal information, comprising name, email address, phone number, shipping address and billing address.

  • Payment information, comprising credit or debit card details and other payment method information, processed securely through third-party payment gateways.

  • Order information, comprising products purchased, order history and customer preferences.

  • Website usage data, comprising IP address, browser type, device information, pages visited and cookies.

2. Employing the Information

The information is employed for five purposes:

  • To process and fulfil orders effectively.

  • To communicate with the Customer regarding a purchase, a support enquiry or a promotional update.

  • To improve the website, the services provided and the overall customer experience.

  • To prevent fraud and secure the website and its users.

  • To comply with legal and regulatory obligations.

3. Disclosing the Information

Personal information is neither sold nor rented; disclosure is confined as follows:

  • To trusted third parties engaged in operating the website, including hosting, payment processing and shipping partners.

  • To legal authorities, being law enforcement or regulatory bodies, where required by law.

  • In every instance under contract, each partner being obliged to protect the data to the Company’s standards.

4. Securing the Information

Two matters bear upon security:

  • Industry-standard measures are maintained, including SSL encryption, secure servers and regular monitoring.

  • Every commercially acceptable means is employed; no method of transmission over the internet is 100% secure.

5. Operating Cookies

Two matters bear upon cookies:

  • Cookies and similar technologies enhance the user experience, track site performance and deliver personalised content.

  • Browser settings may control or disable them; site functionality may be affected thereby.

6. Exercising the Rights Reserved

Three rights are reserved to the Customer:

  • To request access to the personal information held, or its correction.

  • To request deletion of that information, subject to legal or administrative requirements.

  • To unsubscribe from marketing emails at any time.