HARMONY SHOPPERS SDN BHD 202401035129 (1580976-T) undertakes to deliver every order safely and within the periods stated; the terms of that undertaking are set out below.
1. Serving the Delivery Regions
Carriage is presently effected to two regions:
Peninsular Malaysia, comprising all states thereof.
East Malaysia, comprising Sabah & Sarawak.
2. Preparing the Consignment
Two matters precede carriage:
Each order is prepared within 1–3 business days; weekends and public holidays are excluded from that reckoning.
Upon despatch a confirmation email issues to the Customer, bearing the tracking information for the consignment.
3. Estimating the Carriage Period
Overnight and next-day delivery are not offered; carriage periods follow the destination, as tabulated below.
The periods so stated are estimates; courier operations, seasonal holidays and extreme weather may each extend them.
4. Charging for Carriage
Two rules apply to charges:
Shipping is provided free of charge, the standard fee being waived in the Customer’s favour.
Bulk and specialised promotional orders remain chargeable, a fee being computed at checkout by reference to total weight and destination, where applicable.
5. Tracing the Parcel
Tracing requires no application by the Customer:
A tracking number and a direct link issue by email or SMS once the courier partner assumes custody.
That link reports the progress of the parcel in real time.
If anything here is unclear, ask us.
📧 Email: harmony_shoppers@outlook.com
📞 Phone: (+60) 1113269184
🏢 Address: TERUBONG AVENUE, 1-G-14, TINGKAT PAYA TERUBONG 4, PAYA TERUBONG, 11060 GEORGETOWN, PULAU PINANG
🌐 Website: https://harmonyshoppers.xyz/contact-us/